Returns & Exchanges
J. Junaid Jamshed offers a hassle-free 14-day return and exchange policy to ensure our customers are completely satisfied with their fashion purchases. Items must be unworn, with original tags attached and accompanied by the original invoice.
Initiate Request
Contact our customer support team via email or phone within 14 days of delivery to request an exchange or return authorization.
Package the Item
Carefully pack the unused item in its original packaging, ensuring all brand tags, labels, and the original receipt are included.
Ship to Warehouse
Send the package back to our designated returns center using a traceable courier service of your choice; shipping costs are the responsibility of the customer.
Quality Inspection & Refund
Once received, our team will inspect the garment for quality compliance and process your replacement or refund within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
