Frequently Asked Questions
Everything you need to know about shopping with J. Junaid Jamshed
What are the standard delivery times for domestic and international orders?
Domestic orders within Pakistan are typically delivered within 3-5 working days. For international shipping, delivery usually takes 7-10 working days depending on the destination and customs processing.
What is your return and exchange policy?
You can exchange any unused, unworn item with its original tags within 15 days of purchase. Please note that items purchased on sale are not eligible for exchange or refund unless the product is defective.
How can I track my order status?
Once your order is dispatched, you will receive an email and SMS with a tracking number and a link to the courier's website to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept various payment methods including Cash on Delivery (COD) within Pakistan, as well as Visa, Mastercard, and American Express credit/debit cards for both local and international orders.
How do I ensure I am ordering the correct size?
Each product page features a detailed 'Size Guide' button. We recommend measuring a similar garment you own and comparing it to our size chart to find your perfect fit.
Are the colors of the products accurate on the website?
We make every effort to display product colors as accurately as possible. However, due to differences in monitor displays and photographic lighting, slight variations in color may occur.